Delta Couriers Limited
Last updated: Mar/2026

1. Who We Are

Delta Couriers Limited
Brulimar House
Jubilee Road
Middleton
Manchester
M24 2LX
United Kingdom
Email: info@deltacouriers.co.ukinfo@deltacouriers.co.uk
Telephone: 0161 515 7535
Delta Couriers Limited (“we”, “our”, “us”) operates a national same day courier service across the United Kingdom.

2. What Information We Collect

When you use our website or book a courier service, we may collect:
Personal Information
Full name
Email address
Telephone number
Billing address
Collection and delivery addresses
Postcodes
Account Information
If you create an account:
Username
Encrypted password
Order history
Payment Information
Payments are processed securely via Stripe.
We do not store full card details on our servers.
Stripe may collect:
Card details
Billing information
Transaction data
Stripe acts as an independent data processor.
Technical Information
IP address
Browser type
Device type
Pages visited
Cookies and usage data
If Google Analytics is enabled, anonymised usage data may be collected to improve website performance.

3. How We Use Your Information

We process your data for the following purposes:
To provide courier services
To calculate delivery routes and pricing
To process payments
To assign subcontracted drivers
To communicate booking updates
To comply with legal and accounting obligations
To improve website functionality
We do not sell personal data.

4. Legal Basis for Processing

Under UK GDPR, we process data based on:
Contractual necessity – to fulfil your courier booking
Legal obligation – accounting and tax compliance
Legitimate interests – improving services and preventing fraud
Consent – where required (e.g. analytics cookies)

5. Sharing of Data

We may share limited necessary data with:
Approved subcontracted drivers (collection and delivery details only)
Stripe (payment processing)
Website hosting providers
Professional advisers (legal/accounting)
Law enforcement where legally required
Subcontracted drivers receive only the information necessary to complete the delivery.

6. Data Retention

We retain personal data for:
6 years for accounting and tax purposes
As long as your account remains active
As required by law
You may request account deletion at any time, subject to legal retention requirements.

7. Data Security

We implement appropriate technical and organisational measures to protect your data, including:
Secure hosting
Encrypted connections (SSL)
Restricted administrative access
Secure payment processing via Stripe
However, no system can be guaranteed 100% secure.

8. Your Rights

Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion (where legally permitted)
Restrict processing
Object to processing
Data portability
To exercise your rights, contact:
info@deltacouriers.co.uk
If you are dissatisfied with how we handle your data, you may lodge a complaint with the:
Information Commissioner’s Office (ICO)
www.ico.org.uk

9. Cookies

Our website uses cookies to:
Enable essential website functionality
Improve user experience
Analyse website traffic (if Google Analytics is enabled)
You may manage cookies via your browser settings or via our cookie consent tool.
For more information, please see our Cookie Policy.

10. International Transfers

Payment processing via Stripe may involve data processing outside the UK or EEA. Stripe maintains appropriate safeguards in accordance with UK GDPR requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.